Masterclass: 15 & 18 March, 2020
Congress: 16-17 March, 2020
Venue: InterContinental Riyadh, Saudi Arabia
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Elevating Holistic Experiences to Achieve the Quadruple Aim

Patient Experience
Excellence Congress 2020

InterContinental Riyadh, Saudi Arabia

Masterclass: 15 & 18 March,2020 | Congress: 16 - 17 March, 2020

Time Remaining
Until Event Start

Ace Your PX Game with the Learnings of Today!

The Patient Experience Excellence Congress returns this year with exciting new content and a fresh new line-up of top global and regional trendsetters. These diligently selected experts will share their knowledge on innovation in healthcare delivery and how to spark change in the experience era. Experience leaders are in a unique vantage point to share their insights – and the time has come to take lead and help usher in the emerging realm of healthcare revolution.

Walk in ready to level up, and you’ll walk away with the tools you need to create lasting change..

2020 Speakers Include

Dr. Ahmed Balkhair

Dr. Ahmed Balkhair

Deputy Minister for E-Health | Ministry of Health Saudi Arabia

Dr. Abdulrahman AlQahtani

Dr. Abdulrahman AlQahtani

Vice President – Health System Transformation | Ministry of Health Saudi Arabia & Emergency Medicine Consultant | King Saud Medical City

Dr. Adeline Saliba

Dr. Adeline Saliba

Chief of Staff to the CEO | Abu Dhabi Health Services Company – SEHA (UAE)

Martha M. Parra

Martha M. Parra

Vice President - Clinical Support Services | Children's National Health System (USA)

Alan Dubovsky

Alan Dubovsky

Chief Patient Experience Officer | Cedars-Sinai (USA)

Dr. Abdulrahman Mohammed Al-Muammar

Dr. Abdulrahman Mohammed Al-Muammar

CEO | King Saud University Medical City (KSA)

Dr. Dirk De Korne

Dr. Dirk De Korne

Director of Care & Welfare | SVRZ (Netherlands)

Manvir Victor

Manvir Victor

WHO Patient Advocate, Malaysia; Chairman | Patient for Patient Safety, Malaysia & Board Member | Malaysian Patient Safety Council and Malaysian Society for Quality in Health (UK)

Set Up your Game Plan & Witness


Prepare for the PX Future with the Learnings of Today

Earn PXE Credits & Advance

PXEC partners with the Patient Experience Institute (PXI) to make sure you’re earning credits for the sessions you attend. PXI is an independent, nonprofit that offers continuing education and professional certification for patient experience professionals.

Benchmark with the BEST

Engage with more than 500 colleagues from across the globe and learn about cutting-edge programs, strategies and tools to create and sustain patient experience excellence. Witness world-renowned keynotes, unparalleled content and interaction that will leave you inspired, equipped with knowledge and skills to thrive.

Champion the Digital Era

Hear what the leading healthcare & health-tech leaders of today have to share about the ongoing digital transformation to improve the healthcare experience.

Discover the latest tailor made technologies and solutions that delivers to the promise of person-centered care.

Sponsors & Partners

Attendees loved PXEC 2019, WHY?

Great organization excellence attention to the details. Diverse topics and highly esteemed speakers

Great congress – interesting subjects. Very inspired speakers with recent knowledge. Comprehensive conference. I am glad to be here.

Thank you for one of the most inspiring gatherings I have been to. As a very senior leader in Healthcare I just attend a congress that makes me wish I was 20 years younger to be part of the future.

Excellent selection of conference – proactive information to improve patient experience and for fostering patient as the center of our institution in the health system

I was pleased to attend this conference. It was well organised and it was interesting to discover the many efforts of the Kingdom in creating the proper environment for healthcare

It is been a great pleasure and advantage to be one of your participants in this patient experience excellence congress. This experience gain me more understanding because all speakers are excellent and relevant topics. Excellent venue and enhanced learning.

Excellent topics and speakers. Q&A is informative overall it gives me insight of patient safety in the Kingdom and its future plans

An excellent platform to engage all healthcare providers in patient experience excellence most especially person- centered care

Outstanding organization, the best conference I have ever been to – great minds, wonderful experiences to share by PX champions

A great event, well organized, interesting sessions and professional speakers. Looking forward to seeing more of such events