Pre-Congress Masterclass: 8th November, 2020
3 Day Congress: 9th - 11th November, 2020
Post-Congress Masterclass: 12th November, 2020

Elevating Holistic Experiences to Achieve the Quadruple Aim

Patient Experience Excellence Congress 2020

Virtual Event
Pre-Congress Masterclass: 8th November, 2020
3 Day Congress: 9th - 11th November, 2020
Post-Congress Masterclass: 12th November, 2020

Schedule as per Saudi Arabia Standard Time

Time Remaining
Until Event Start

Ace Your PX Game with the Learnings of Today!

Keeping safety in mind, the Patient Experience Excellence Congress returns this year in a Virtual Platform due to corona virus pandemic with exciting new content and a fresh new line-up of top global and regional trendsetters. These diligently selected experts will share their knowledge on innovation in healthcare delivery and how to spark change in the experience era. Experience leaders are in a unique vantage point to share their insights – and the time has come to take lead and help usher in the emerging realm of healthcare revolution.

2020 Virtual Congress Highlights

Interactive Live Sessions

Hear from our global healthcare experts live and schedule your sessions with a virtual agenda. Ask QnA, live chat and participate in live poll.

Engagement & Networking

Our networking lounge is a bliss for attendees like yourself to feel closer to an in-person event.

Virtual Exhibition Booths

Meet, learn and engage with technology and solution providers in their virtual exhibition booth. View product demos and learn how their solutions can enhance your business.

One on one meets

With AI powered virtual matchmaking, engage in meaningful meetings and make new connections

Exclusive Masterclass

Register yourself and attend exclusive Pre and Post congress masterclass from the comfort of your home or office.

Easy Registrations

With easy registration process, just register yourself with few details and join the congress.

2020 Speakers Include

Dr. Ahmed Balkhair

Dr. Ahmed Balkhair

Deputy Minister for E-Health | Ministry of Health Saudi Arabia

Dr. Mohammed Khaled Abdulaali

Dr. Mohammed Khaled Abdulaali

Assistant Minister of Health & Spokesman | Ministry of Health Saudi Arabia

Madhu Sasidhar

Madhu Sasidhar

Chief Medical Officer | Cleveland Clinic Abu Dhabi (UAE)

Dr. Adeline Saliba

Dr. Adeline Saliba

Chief of Staff to the CEO | Abu Dhabi Health Services Company – SEHA (UAE)

Alan Dubovsky

Alan Dubovsky

Chief Patient Experience Officer | Cedars-Sinai (USA)

Martha M. Parra

Martha M. Parra

Vice President - Clinical Support Services | Children's National Health System (USA)

Sue Kong

Sue Kong

Director | NHS Elect (UK)

Dr. Salah Rashed Elfaqih

Dr. Salah Rashed Elfaqih

Chief of Medical Staff | Dallah Health

Dr. Meteb AlBugami

Dr. Meteb AlBugami

VP Healthcare Delivery | First Health Cluster in Eastern Province & Adult Kidney Transplant Section Head | King Fahad Specialist Hospital

Dr. Rola Hammoud

Dr. Rola Hammoud

Chief Medical Executive | Clemenceau Medical Centre-Dubai (UAE) Founder & President | Lebanese Society for Quality and Safety in Healthcare

Set Up your Game Plan & Witness


Central Themes

This year, program will lean more towards understanding experience touch points, the innovation required to break down silos and reinvent pain points, and learn more about new and exciting experience innovations in the following domains:

High reliability: culture & reliability

Quality & Clinical Brilliance

Caregiver Wellbeing & Engagement

Innovation & Digitisation

Patient, Family & Community Empowerment

Healing Facilities

Design Thinking & Co-Creation

Engrained Compassion & Empathy

Metrics & Measurement: Journey Mapping

Nursing Shared Governance Toolkit

Sponsors & Partners

Attendees loved PXEC 2019, WHY?

Great organization excellence attention to the details. Diverse topics and highly esteemed speakers

Great congress – interesting subjects. Very inspired speakers with recent knowledge. Comprehensive conference. I am glad to be here.

Thank you for one of the most inspiring gatherings I have been to. As a very senior leader in Healthcare I just attend a congress that makes me wish I was 20 years younger to be part of the future.

Excellent selection of conference – proactive information to improve patient experience and for fostering patient as the center of our institution in the health system

I was pleased to attend this conference. It was well organised and it was interesting to discover the many efforts of the Kingdom in creating the proper environment for healthcare

It is been a great pleasure and advantage to be one of your participants in this patient experience excellence congress. This experience gain me more understanding because all speakers are excellent and relevant topics. Excellent venue and enhanced learning.

Excellent topics and speakers. Q&A is informative overall it gives me insight of patient safety in the Kingdom and its future plans

An excellent platform to engage all healthcare providers in patient experience excellence most especially person- centered care

Outstanding organization, the best conference I have ever been to – great minds, wonderful experiences to share by PX champions

A great event, well organized, interesting sessions and professional speakers. Looking forward to seeing more of such events