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Ace Your PX Game with the Learnings of Today!
Keeping safety in mind, the Patient Experience Excellence Congress returns this year in a Virtual Platform due to corona virus pandemic with exciting new content and a fresh new line-up of top global and regional trendsetters. These diligently selected experts will share their knowledge on innovation in healthcare delivery and how to spark change in the experience era. Experience leaders are in a unique vantage point to share their insights – and the time has come to take lead and help usher in the emerging realm of healthcare revolution.

2020 Virtual Congress Highlights

Interactive Live Sessions
Hear from our global healthcare experts live and schedule your sessions with a virtual agenda. Ask QnA, live chat and participate in live poll.

Engagement & Networking
Our networking lounge is a bliss for attendees like yourself to feel closer to an in-person event.

Virtual Exhibition Booths
Meet, learn and engage with technology and solution providers in their virtual exhibition booth. View product demos and learn how their solutions can enhance your business.

One on one meets
With AI powered virtual matchmaking, engage in meaningful meetings and make new connections

Exclusive Masterclass
Register yourself and attend exclusive Pre and Post congress masterclass from the comfort of your home or office.

Easy Registrations
With easy registration process, just register yourself with few details and join the congress.
2020 Speakers Include

Dr. Ahmed Balkhair
Deputy Minister for E-Health | Ministry of Health Saudi Arabia

Dr. Mohammed Khaled Abdulaali
Assistant Minister of Health & Spokesman | Ministry of Health Saudi Arabia

Madhu Sasidhar
Chief Medical Officer | Cleveland Clinic Abu Dhabi (UAE)

Dr. Adeline Saliba
Chief of Staff to the CEO | Abu Dhabi Health Services Company – SEHA (UAE)

Alan Dubovsky
Chief Patient Experience Officer | Cedars-Sinai (USA)

Martha M. Parra
Vice President - Clinical Support Services | Children's National Health System (USA)

Sue Kong
Director | NHS Elect (UK)

Dr. Salah Rashed Elfaqih
Chief of Medical Staff | Dallah Health

Dr. Meteb AlBugami
VP Healthcare Delivery | First Health Cluster in Eastern Province & Adult Kidney Transplant Section Head | King Fahad Specialist Hospital

Dr. Rola Hammoud
Chief Medical Executive | Clemenceau Medical Centre-Dubai (UAE) Founder & President | Lebanese Society for Quality and Safety in Healthcare
Set Up your Game Plan & Witness
GLOBAL BEST PRACTICES | STRATEGY & IMPLEMENTATION | EVIDENCE- BASED STUDY | EXPERIENCIAL LEARNING |
PATIENT STORY SLAM | TRANSFORMATIONAL JOURNIES | PX CREDIT HOURS | TECHZONE |
Central Themes
This year, program will lean more towards understanding experience touch points, the innovation required to break down silos and reinvent pain points, and learn more about new and exciting experience innovations in the following domains:
High reliability: culture & reliability
Quality & Clinical Brilliance
Caregiver Wellbeing & Engagement
Innovation & Digitisation
Patient, Family & Community Empowerment
Healing Facilities
Design Thinking & Co-Creation
Engrained Compassion & Empathy
Metrics & Measurement: Journey Mapping
Nursing Shared Governance Toolkit